Shipping, Returns and Refunds
Shipping Italy
- TNT - Free Shipping for orders over €200.00
- TNT - Cost of €7.50 for orders under €200.00
All products include VAT and duties.
Shipping Europe
- FedEx - Free Shipping for orders over €300.00
- FedEx - Cost €15.00 for orders under €300.00
- DHL - Cost of €18.00 for orders under €300.00
Shipping outside Europe
-
Canada and United States
- FedEx - Free Shipping for orders over €400.00
- FedEx - Cost €40.00 for orders under €300.00
- DHL - Cost of €30.00 for orders under €300.00
-
China, Japan, Singapore, Korea
- FedEx - Free Shipping for orders over €400.00
- FedEx - Cost €30.00 for orders under €300.00
- DHL - Cost of €45.00 for orders under €300.00
-
Australia and New Zealand
- FedEx - Free Shipping for orders over €400.00
- FedEx - Cost €50.00 for orders under €300.00
- DHL - Cost of €40.00 for orders under €300.00
-
Rest of the World
- FedEx - Free Shipping for orders over €400.00
- FedEx - Cost €25.00 for orders under €300.00
- DHL - Cost of €30.00 for orders under €300.00
Return Policy
The customer can return their order, in whole or in part, within 14 days of receiving the package for a refund or exchange. Items must be returned in their original condition, without signs of use, washing or alterations. The soles of footwear must be free of signs of use.
The customer can return their order, in whole or in part, within 14 days of receiving the package for a refund or exchange. Items must be returned in their original condition, without signs of use, washing or alterations. The soles of footwear must be free of signs of use.
To initiate the return, register the order at the following Link . Our team will provide instructions for the return shipment via email. Return shipping costs are the customer's responsibility and are not refundable.
Refund Policy
Refunds will be issued upon receipt and quality control of the returned items. Refunds will be issued in the same currency as the original purchase. For orders paid by credit card, processing times may vary based on your bank.
Refunds will be issued upon receipt and quality control of the returned items. Refunds will be issued in the same currency as the original purchase. For orders paid by credit card, processing times may vary based on your bank.
Note: Shipping charges are non-refundable.