Shipping, Returns and Refunds
Shipping Italy
- TNT - Free Shipping for orders over €200.00
- TNT - Cost of €7.50 for orders under €200.00
All products include VAT and duties.
Shipping Europe
- FedEx - Free Shipping for orders over €300.00
- FedEx - Cost €15.00 for orders under €300.00
- DHL - Cost of €18.00 for orders under €300.00
Duties are not included in the final price for UK countries except Ireland and Northern Ireland.
Shipping outside Europe
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Canada and United States
- FedEx - Free Shipping for orders over €400.00
- FedEx - Cost €40.00 for orders under €300.00
- DHL - Cost of €30.00 for orders under €300.00
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China, Japan, Singapore, Korea
- FedEx - Free Shipping for orders over €400.00
- FedEx - Cost €30.00 for orders under €300.00
- DHL - Cost of €45.00 for orders under €300.00
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Australia and New Zealand
- FedEx - Free Shipping for orders over €400.00
- FedEx - Cost €50.00 for orders under €300.00
- DHL - Cost of €40.00 for orders under €300.00
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Rest of the World
- FedEx - Free Shipping for orders over €400.00
- FedEx - Cost €25.00 for orders under €300.00
- DHL - Cost of €30.00 for orders under €300.00
Note: For clearance items, free shipping is not applicable. Shipping costs will be calculated at checkout according to destination and applicable rates.
Return Policy
The customer can return their order, in whole or in part, within 14 days of receiving the package for a refund or exchange. Items must be returned in their original condition, without signs of use, washing or alterations. The soles of footwear must be free of signs of use.
The customer can return their order, in whole or in part, within 14 days of receiving the package for a refund or exchange. Items must be returned in their original condition, without signs of use, washing or alterations. The soles of footwear must be free of signs of use.
To initiate the return, register the order at the following Link . Our team will provide instructions for the return shipment via email. Return shipping costs are the customer's responsibility and are not refundable.
Refund Policy
Refunds will be issued upon receipt and quality control of the returned items. Refunds will be issued in the same currency and payment method used for the original purchase. For orders paid by credit card, processing times may vary depending on the bank.
In the case of returns from outside the European Union, any customs duties or handling fees paid to the courier for receiving the return will be deducted from the total amount refunded to the customer.
Note: Shipping charges are non-refundable.